Privacy Policy for forum.ofscn.net Technical Support Forum (Ver 1.0)
Effective Date: November 19, 2025
Important Notice:
Welcome to the Technical Support Forum (URL: https://forum.ofscn.net, hereinafter referred to as "the Forum") provided by Beijing Dacheng Yongsheng Technology Co., Ltd. (hereinafter referred to as "we," "us," or "the Company") for users of its fiber optic sensing technology-related websites (including but not limited to https://www.ofscn.net and https://www.ofscn.org).
This Privacy Policy aims to explain how we collect, use, store, and protect the personal information you provide when using the Forum. You must carefully read and understand the entire content of this Policy. If you disagree with any term of this Policy, please immediately stop using the Forum. By registering for or continuing to use the Forum, you agree to and accept all terms of this Policy.
I. Information Collection and Use
1. Information You Voluntarily Provide
When you register and use the Forum, you may need to provide the following information:
- Registration Information: Username, email address, password (stored encrypted).
- Posts and Communication Information: Any content you publish on the Forum (including but not limited to questions, replies, comments), and your communication records with other users or Artificial Intelligence (AI) bots.
- Personal Profile (Optional): Other information you fill out in your personal profile (such as avatar, brief introduction, etc.).
💡 Security Warning: Please do not post any information on this Forum involving Company business secrets, sensitive customer information, sensitive personal identification information (such as ID card numbers, bank card numbers, etc.), or any information you do not wish to be public. The content of the Forum (including your posts) may be accessed and processed by platform administrators, other registered users, and the AI bots integrated by us.
2. Automatically Collected Information
When you visit and use the Forum, our system may automatically collect technical information related to your access, such as:
- Device and Network Information: IP address, browser type, operating system, time of access, and pages accessed.
- Usage Data: Access frequency, duration of stay, clicks on links, etc.
3. AI Bot Assisted Information Processing
The Forum integrates multiple AI bots to assist in answering technical questions.
- The questions you ask the AI bots and the replies you receive will be considered part of your communication content on the Forum, and may be recorded, stored, and used to improve the AI model's services. Please refer to the Security Warning above and avoid disclosing sensitive information to the AI bots.
II. Information Storage and Security
- Storage Location and Cross-Border Data Transfer: Your information will be stored on servers belonging to the Company or its designated service providers (currently located in Singapore). This means your personal information will be transferred to a jurisdiction outside of your home country for processing and storage. You are aware of and consent that the data protection laws in different jurisdictions may differ from the laws in your country.
- Security Measures: We will implement reasonable industry-standard security protection measures (such as data encryption, access control, security audits, etc.) to protect your personal information and prevent information leakage, loss, alteration, or theft.
- Risk Warning: The Internet is not an absolutely secure environment. We strive to protect your information security, but we cannot guarantee absolute security, especially in the event of force majeure incidents resulting from your own password disclosure or network transmission risks.
III. Information Sharing and Disclosure
We commit that we will not sell, rent, or otherwise disclose your personally identifiable information to third parties without your express consent or unless required by law or regulation.
We may share or disclose your information with third parties in the following circumstances:
- Service Providers: Sharing with third-party service providers necessary to provide technical support, data analysis, hosting services, etc. (These service providers are bound by confidentiality obligations).
- Legal Requirements: Disclosure required by laws, regulations, court subpoenas, or government agencies.
- Forum Maintenance and Security: Situations necessary for maintaining the normal operation of the Forum, preventing fraud, safeguarding public safety, or protecting our legitimate rights and interests.
IV. User Rights and Responsibilities
- Access and Correction: You have the right to log into your Forum account to review and correct the personal profile information you have submitted.
- Deletion: You may delete certain content you have posted yourself. If you wish to permanently delete your account and related data, please contact the Forum administrator. We will handle this request after verifying your identity and within the limits of legal requirements and system capabilities.
- User Responsibility: You are fully responsible for all information content you post on this Forum (including but not limited to technical inquiries and discussions).
V. Special Declarations
1. Children's Privacy
- Our websites and expert systems are not directed at children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
2. Notice on Artificial Intelligence Use
- The consultation and auxiliary services provided by the AI bots are for reference only and cannot substitute professional advice.
- The answers you receive from the AI bots are not necessarily correct and should not be used as the basis for subsequent product purchases or contract signing.
- Please do not ask AI bots questions containing confidential information.
VI. Governing Law and Jurisdiction
The Forum is primarily intended to provide services to users outside of Mainland China, and data processing activities mainly adhere to the laws of the server location (Singapore) and your local laws. If you are a user located in Mainland China, you acknowledge and agree that the operation of this Forum may be subject to the extraterritorial application of relevant laws of Mainland China (such as the Personal Information Protection Law), and you shall abide by the relevant laws when using this Forum.
VII. Policy Changes
We reserve the right to update this Privacy Policy at any time. After the Policy is updated, we will publish the new version on this page, and we encourage you to review it regularly. Your continued use of the Forum signifies your acceptance of the revised Policy.
VIII. Contact Us
If you have any questions about this Privacy Policy or need to exercise your data rights, please contact us via the following methods:
- Forum Administrator: You can contact the administrator via the Forum's private messaging function.
- Other Contact Methods:
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Beijing Dacheng Yongsheng Technology Co., Ltd.